Chapter 5: Organizational Structures that Support Strategic Initiatives

IT Roles and Responsibilities

• Chief Information Officer (CIO) - oversees all uses of IT and ensures the strategic alignment of IT business goals and objectives.

Broad CIO functions:
- Manager: ensuring the delivery of all IT projects on time and within budget.
- Leader: ensuring the strategic vision of IT is in line with the strategic vision of the organization.
- Communicator: building and maintaining strong executive relationships.

• Chief Technology Officer (CTO) - responsible for ensuring the throughout, speed, accuracy, availability, and reliability of IT.
• Chief Security Officer (CSO) - responsible for ensuring the security of IT systems.
• Chief Privacy Officer (CPO) - responsible for ensuring the ethical and legal use of information.
• Chief Knowledge Officer (CKO) - responsible for collecting, maintaining, and distrubting the organization's knowledge.  

The gap between Business Personnel and IT Personnel:
- Business personnel posses expertise in functional areas such as marketing, accounting and sales.
- IT personnel have the technological expertise.
- This typically causes a communication gap between the business personnel and IT personnel.


Improving Communications:
- Business personnel must seek to increase their understanding of IT.
- IT personnel must seek to increase their understanding of business.
- It is the responsibility of the CIO to ensure effective communication between business personnel and IT personnel.

Organizational Fundamentals- Ethics and Security 
Ethics- the principles and standards that guide our behavior towards other people.

Issues affected by technology advances:

1. Copyright- The legal protection afforded an expression of an idea, such as a song, video game and some types of proprietary documents.
2. Intellectual property- Intangible creative work that is embodied in physical form.
3. Fair use doctrine- In certain situations, it is legal to use copyrighted material.
4. Pirated software- The unauthorized use, duplication, distribution, or sale of copyrighted software.
5. Counterfeit software- Software that is manufactured to look like the real thing and sold as such.

Privacy- the right to be left alone when you want to be, to have control over your own personal possessions, and not to be observed without your consent.

Information security- the protection of information from accidental or intentional misuse by persons inside or outside an organization.